Customer Success Team

33 years in the industry 

Expertise:

• Customer Relations
• Efficiency Improvements
• Process Creation

Experience:

• Corporate Services Group
• Cantaloupe Systems
• Cantaloupe
• Route Driver
• Supervisor
• Area Manager
• Ops Manager
• General Manager

• 22 years experience training and supporting Vending operators on VMS Software.
• Joined Cantaloupe in 2014 as a Customer Support Specialist, promoted to CSM team in 2016.

30 years in the industry

Expertise:

• First Customer of Cantaloupe as an operator at NCV
• MEI, Vendmax, Vendsys, Parlevel, and VMS migrations

Experience:

• Worked for NCV, the largest independent vending company west of the Mississippi for 23 years
• Driver
• Technician
• Jump Route Driver
• Routes Supervisor
• Branch Manager
• Special Operations Manager
• Sr. Operations Manager

5 years in the industry

Expertise:

• Lightspeed and market systems knowledge​
• Training and communications​
• Microsoft Excel and data organization​
• Standardization of operations

Experience:

• Full Service Vending Coordinator for Canteen Franchise​
• Business Development Analyst for Pepsi Bottler​
• Learning and training operations

3 years in the industry

Expertise:

• Cantaloupe Go training and troubleshooting
• Kiosk monitoring and registration
• Seed Pick Easy

Experience:

• Account Executive
• Seed Pick Easy Onboarding Team
• Cantaloupe Go Support

15 years in the industry

Expertise:

• Tomdra – 10 years
• Cantaloupe – 5 years

Experience:

• Warehouse
• Money Room
• Route Driver
• Service Dept.
• Office/ Dispatching / AR
• Sales
• Operations Manager

2 years in the industry

Expertise:

• Training and troubleshooting
• Kiosk assembly
• Micro market installation

Experience:

• Account Executive
• UK Project Manager
• Cantaloupe Go support

8 years in the industry

Expertise​:

• Parlevel – 7 Years​
• ePort Installation – 3 years​

Experience:​

• Warehouse​
• Money Room​
• Route Driver​
• Service Department​
• Operations Manager​
• Installation​
• Customer Training   ​

• 24 years industry experience, 18 years with Custom Food Group, and the past 6 years with Cantaloupe.
• Custom Food Group was the largest Vending Operation in the State of Texas.  Custom Food Group had 26 branches and was located in 6 states.  I started off with Custom Food Group as an accountant and was promoted to Accounting Controller.  I later became Operation Controller where I over saw and managed the install of Cantaloupe onto 9 branches and migrated 5 branches from Vendmax to Seed Office.
• With Cantaloupe I’m the lead office migrations and have done over 21 customers migrations from Vendmax to Seed Office.

30 years experience

Expertise:​

• Software Development​
• Digital Communications​
• Hardware and communications integration​
• Technical Training​
• Systems deployment​

Experience:​

• Embedded software developer, systems integrator and technical trainer for GE Energy​
• Software developer and communications engineer, systems integrator and trainer for Vortex Boarding and Disembarking Systems Ltd.​
• Independent software developer, systems integrator and trainer

16 years experience

Expertise:​

• Multi-branch Setup and Operations​
• Worked for National Co-op and assisted operators with technology transitions​

Experience:​

• Operator​
• Warehouse​
• Telemetry Installer​
• Micro Market Manager​
• Operations Manager​
• National Data Manager​

5 years in the industry 

Expertise:

• Training and troubleshooting
• 24-hour market build-outs
• Assistance in creation of over 100 markets

Experience:

• Project Manager
• Customer Success Manager
• Inside Sales Representative

20 years in the industry

Expertise:

• Knowledge of Vendmax

Experience:

• Vending Company Owner
• OCS Company Owner
• Managed an operation in NYC
• Route Man